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On March 18, 2019, I paid Rs.35,000 for bulk voice SMS service to promote my service. In return, they have added 10 Lacs of voice SMS credits to my account. On the very next day, I tried to use the service for 30,000 but the company deducted nearly 8 Lacs of messages from my account. When I called them they said due to some technical issue it happened. Later they revert 6 Lacs out of 8 Lacs. Then again on March 20th, I paid Rs. 35,000 for another 10 Lacs of message credits. After 24 hours they credited 10 Lacs of Message credits to my account. On the first when I spoke with the company marketing executive it was a word he said that If I don't need an invoice I don't need to pay GST. So I agreed to take the service without paying the GST amount. After buying the 10 Lacs second time the messages stopped to deliver. After 12 days when I called the company team about the issue, they said approximately 15 Lacs of messages were in the queue due to the non-payment of GST. I was informed by anyone regarding in these 12 days. I lost my business contract just because of the irresponsible team from SMS Fresh Bangalore.
in Society & Culture by (1.4k points) | 71 views

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