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I am getting packet too large error when I am sending the mail with attachment from OTRS. Please help
in Education & Reference by | 496 views

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Best answer
go to /etc/my.cnf
If you are using MySQL 4.0 or newer, enter:
[mysqld]
# Allow packets up to 16M (change its value)
max_allowed_packet=16M
If you are using an older version of MySQL, enter:
[mysqld]
# Allow packets up to 16M
set-variable = max_allowed_packet=8M To store 8 MB
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