In Asterisk, I want my caller to listen holdtime and position number in the queue

Question

is it possble when my caller call me on my number and if wait time is too long or waiting time in queue is too long then I want them to hear their hold time/wait time ?

Answer 1

yes, you can achieve this by the following setting in queues.conf

[QueueContext]
ringinuse = no
strategy=rrmemory
timeout = 15
announce-frequency = 90
periodic-announce-frequency=60
announce-holdtime = yes
announce-position = yes
announce-round-seconds = 10
queue-thankyou=
periodic-announce=
queue-callswaiting=
joinempty=no
member => SIP/102
member => SIP/101

; Keep in mind that you may also prevent a sound from being played if you
; explicitly set a sound to be an empty string. For example, if you want to
; prevent the queue from playing queue-thankyou, you may set the sound using
; the following line:
;
; queue-thankyou=
;
;("You are now first in line.")
;queue-youarenext = queue-youarenext

 ; ("There are")
;queue-thereare = queue-thereare

;("calls waiting.")
;queue-callswaiting = queue-callswaiting

; ("The current est. holdtime is")
;queue-holdtime = queue-holdtime

; ("minutes.")
;queue-minutes = queue-minutes

; ("seconds.")
;queue-seconds = queue-seconds

; ("Thank you for your patience.")
;queue-thankyou = queue-thankyou

; ("Hold time")
;queue-reporthold = queue-reporthold

 ; ("All reps busy / wait for next")
;periodic-announce = queue-periodic-announce