Do go for this company as I received the same response what above said but when I told them from proxy also it is not working and I gave them a IP address then they have given the stupid reason that they dont have issue in their server but the issue is with your ISP and we have 2 office one in Delhi and one in Noida and we checked from both the location and still my website showing down so they have given me the below strange answer
Please note that your ip might be get blocked in portscanning due to any of the reasons mentioned below:
1.If your system get infected then it will try to scan the ports other than allowed ports.
2.Make sure that you are using the updated version of the operating system and antivirus in your system.
3.If your system is firewall enabled make sure that it's allowed only to the allowed ports such as 2087,2086,2083,2082,2096,2095,21,110,25.
Still if you have any clarifications kindly contact your network providers and check with below logs :
Nov 22 21:34:37 gains kernel: [585386.074354] Firewall: TCP_IN Blocked IN=eth1 OUT= MAC=00:25:90:8b:b0:d1:74:8e:f8:fa:bd:b6:08:00 SRC=182.68.111.251 DST=66.85.136.155 LEN=52 TOS=0x08 PREC=0x20 TTL=48 ID=13675 DF PROTO=TCP SPT=49722 DPT=2097 WINDOW=8192 RES=0x00 SYN URGP=0
Nov 22 21:34:37 gains kernel: [585386.077144] Firewall: TCP_IN Blocked IN=eth1 OUT= MAC=00:25:90:8b:b0:d1:74:8e:f8:fa:bd:b6:08:00 SRC=182.68.111.251 DST=66.85.136.155 LEN=52 TOS=0x08 PREC=0x20 TTL=48 ID=13676 DF PROTO=TCP SPT=49723 DPT=2097 WINDOW=8192 RES=0x00 SYN URGP=0
Nov 22 21:34:37 gains kernel: [585386.228967] Firewall: TCP_IN Blocked IN=eth1 OUT= MAC=00:25:90:8b:b0:d1:74:8e:f8:fa:bd:b6:08:00 SRC=182.68.111.251 DST=66.85.136.155 LEN=52 TOS=0x08 PREC=0x20 TTL=48 ID=13677 DF PROTO=TCP SPT=49724 DPT=2097 WINDOW=8192 RES=0x00 SYN URGP=0
Nov 22 21:34:40 gains kernel: [585389.087981] Firewall: TCP_IN Blocked IN=eth1 OUT= MAC=00:25:90:8b:b0:d1:74:8e:f8:fa:bd:b6:08:00 SRC=182.68.111.251 DST=66.85.136.155 LEN=52 TOS=0x08 PREC=0x20 TTL=48 ID=13680 DF PROTO=TCP SPT=49723 DPT=2097 WINDOW=8192 RES=0x00 SYN URGP=0
Nov 22 21:34:40 gains kernel: [585389.090716] Firewall: TCP_IN Blocked IN=eth1 OUT= MAC=00:25:90:8b:b0:d1:74:8e:f8:fa:bd:b6:08:00 SRC=182.68.111.251 DST=66.85.136.155 LEN=52 TOS=0x08 PREC=0x20 TTL=48 ID=13681 DF PROTO=TCP SPT=49722 DPT=2097 WINDOW=8192 RES=0x00 SYN URGP=0
Nov 22 21:34:40 gains kernel: [585389.239511] Firewall: TCP_IN Blocked IN=eth1 OUT= MAC=00:25:90:8b:b0:d1:74:8e:f8:fa:bd:b6:08:00 SRC=182.68.111.251 DST=66.85.136.155 LEN=52 TOS=0x08 PREC=0x20 TTL=48 ID=13682 DF PROTO=TCP SPT=49724 DPT=2097 WINDOW=8192 RES=0x00 SYN URGP=0
Note:
You are trying to access the port 2097 which is not allowed in the server firewall. Hence your IP got blocked in the firewall.
If you try to ping the server ip then your IP will be blocked in the firewall.
We advise you to put a traceroute of the domain name or server IP and check it out.
We are committed to delivering the best hosting experience possible. If you don't feel that your problems, questions or concerns have been resolved on a timely basis through our normal support channels, our RAF team lead is standing by to assist you. Please contact us at raf@siliconhouse.org and notify them only if our normal channels fail to resolve your issues in stipulated time period.
regards,
Silicon House - Rapid Action Force
Phone : + 91 44 24412448 / 24412748 / 24405807
WWW.SiliconHouse.Net
ICANN Accredited Registrar - ISO 9001:2000 Certified - IN Registrar
Ranked 173 rd fastest growing registrar in the world by Verisign - Ranked 8 the fastest growing IN registrar by NIXI
Ticket ID: #907226
Subject: Site Down
Status: Closed