Go to Admin:
Dynamic Field
Name: loan
Label: Loan Number
Frontend::Agent::Ticket::ViewFreeText -> Ticket::Frontend::AgentTicketFreeText###DynamicField -> loan 1
Frontend::Agent::Ticket::ViewZoom ->
Ticket::Frontend::AgentTicketZoom###DynamicField -> loan 1
Frontend::Agent::Ticket::ViewSearch -> Ticket::Frontend::AgentTicketSearch###DynamicField -> loan 1
Frontend::Agent::Ticket::ViewSearch ->
Ticket::Frontend::AgentTicketSearch###SearchCSVDynamicField -> loan 1
Frontend::Agent::Ticket::ViewSearch -> Ticket::Frontend::AgentTicketSearch###DefaultColumns -> DynamicField_loan 1
Frontend::Agent::Ticket::ViewQueue ->
Ticket::Frontend::AgentTicketQueue###DefaultColumns ->
DynamicField_loan 1