MYSQL Packet too large

Question

I am getting packet too large error when I am sending the mail with attachment from OTRS. Please help

Answer 1

go to /etc/my.cnf

If you are using MySQL 4.0 or newer, enter:

[mysqld]

# Allow packets up to 16M (change its value)

max_allowed_packet=16M

If you are using an older version of MySQL, enter:

[mysqld]

# Allow packets up to 16M

set-variable = max_allowed_packet=8M To store 8 MB